At Twitots, we strive to provide the best shipping service, no matter where you are. Every day, we serve hundreds of customers around the world, ensuring that we offer the highest level of responsiveness.
Delivery Time:
- Processing Time: 1-2 business days
- Shipping Time: Varies based on the selected shipping method
You can view your shipping options, carrier, rate, and estimated delivery time during checkout.
If you select free shipping, please allow additional time for delivery, especially if you need the items for an event or specific date.
A tracking link for your order will be sent to you via email once your order has shipped.
You may cancel your order before it is shipped.
Though we make every effort to deliver your order within the expected time frame, we cannot accept responsibility for delays due to circumstances beyond our control. We will do our best to inform you in case of unexpected delays.
Please Note: Free shipping does not guarantee a specific delivery time and may be delayed due to customs clearance, especially during holidays.
SHIPPING TIME:
- Standard Shipping – typically takes 9-14 Business Days
- Express Shipping – typically takes 7-9 Business Days
- DHL Express Shipping – typically takes 3-5 Business Days
SHIPPING COST:
- Standard Shipping – $12.95 for orders under $79
- Free shipping worldwide on orders over $79
- Express Shipping – $17.95
- DHL Express Shipping – $24.95
Frequently Asked Questions (FAQ)
1. Can I change my shipping address after placing an order?
Once your order has been placed, the shipping address cannot be changed. However, if your order has not yet been shipped, we will do our best to assist you in updating the address. Please double-check your shipping address before completing your order. If you have any concerns, feel free to contact us.
2. How do I track my order?
Once your order has shipped, you will receive a tracking number. You can use this number to track your order on our website.
Please note that it may take 48 to 72 hours for tracking information to be updated.